Contact
Talk to Cubestow
Support for the planner, Pro licences and billing, refunds under the 14-day guarantee, feature requests, or licensing the packing engine for your own software. Every message is read; we reply to the email you give.
Before you write
- Lost your licence key? Open the page Stripe returned you to after paying — it always shows your key — or use Manage billing in the planner to find your subscription.
- Cancel or change card: Activate Pro → Manage billing in the planner opens Stripe's portal; cancellation takes effect at the end of the paid period.
- Refunds: full refund within 14 days of a first purchase, no questions asked — send the email you paid with.
- Bugs: please include a Save project file or a share link so we can reproduce the load.